You will get to know methods to transform your HR work from a process orientation to a customer centricity. In this master class, we will work together on the phases up to the development of a prototype for a meaningful talent experience. Our masterclasses are practice-oriented; the focus is on your own application of the presented methodology and joint reflections.
Part 1: Introduction to Employee Experience Design; Talent Personas; joint design of an Talent Persona
Part 2: Unique selling points for employers; value propositions for talent groups; Design of an exemplary value proposition
Part 3: Designing effective talent experiences; touchpoint analysis; development of an talent experience prototype